#topd-chatbot.topd-pos-left{left:24px}#topd-chatbot.topd-pos-left #topd-window{left:0}.topd-msg{display:flex;gap:8px;max-width:88%;animation:topd-msgIn .25s cubic-bezier(.34,1.56,.64,1) both}.topd-msg.topd-bot{align-self:flex-end}.topd-msg.topd-user{flex-direction:row-reverse;align-self:flex-start;margin-left:auto}.topd-msg-avatar{width:28px;height:28px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0;align-self:flex-end}.topd-bot .topd-msg-avatar{background:linear-gradient(135deg,var(--topd-gold-dark),var(--topd-gold));color:#000}.topd-user .topd-msg-avatar{background:var(--topd-dark3);border:1px solid var(--topd-border);color:var(--topd-muted);font-size:12px}.topd-msg-inner{display:flex;flex-direction:column;gap:3px}.topd-bubble{padding:10px 14px;border-radius:14px;font-size:13px;line-height:1.7}.topd-bot .topd-bubble{background:var(--topd-dark3);border:1px solid rgba(201,168,76,.15);border-bottom-right-radius:4px;color:var(--topd-text)}.topd-user .topd-bubble{background:linear-gradient(135deg,#1a1200,#2a1e00);border:1px solid rgba(201,168,76,.3);border-bottom-left-radius:4px;color:var(--topd-text)}.topd-msg-time{font-size:10px;color:var(--topd-muted);padding:0 4px}.topd-user .topd-msg-time{text-align:right}.topd-quick-replies{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.topd-quick-btn{background:0 0;border:1px solid var(--topd-border);color:#e8c97a;padding:5px 11px;border-radius:20px;font-size:11px;font-weight:600;cursor:pointer;white-space:nowrap;font-family:inherit;transition:all .18s}.topd-quick-btn:hover{background:rgba(201,168,76,.1);border-color:var(--topd-gold);transform:translateY(-1px)}.topd-products-wrap{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.topd-product-card{background:var(--topd-dark3);border:1px solid var(--topd-border);border-radius:12px;overflow:hidden;width:160px;transition:all .2s}.topd-product-card:hover{border-color:var(--topd-gold);transform:translateY(-2px);box-shadow:0 6px 20px rgba(201,168,76,.15)}.topd-product-img{width:100%;height:90px;background:linear-gradient(135deg,#1a1400,#2a2000);display:flex;align-items:center;justify-content:center;font-size:28px;overflow:hidden}.topd-product-img img{width:100%;height:100%;object-fit:cover}.topd-product-info{padding:9px}.topd-product-name{font-size:12px;font-weight:700;color:var(--topd-text);margin-bottom:3px;line-height:1.4}.topd-product-price{font-size:13px;font-weight:900;color:var(--topd-gold);margin-bottom:7px}.topd-product-btn{display:block;width:100%;background:linear-gradient(135deg,var(--topd-gold-dark),var(--topd-gold));color:#000;text-align:center;padding:6px;border-radius:8px;font-size:11px;font-weight:700;border:none;cursor:pointer;font-family:inherit;transition:opacity .2s}.topd-product-btn:hover{opacity:.88}.topd-order-card{background:var(--topd-dark3);border:1px solid var(--topd-border);border-radius:12px;padding:12px;margin-top:6px}.topd-order-id{font-size:12px;color:var(--topd-gold);font-weight:700;margin-bottom:8px;letter-spacing:.5px}.topd-order-row{display:flex;align-items:center;gap:7px;margin-bottom:4px;font-size:12px;color:var(--topd-text)}.topd-order-items{font-size:11px;color:var(--topd-muted);margin:6px 0;padding:6px 8px;background:rgba(255,255,255,.03);border-radius:6px;line-height:1.8}.topd-order-note{font-size:11px;color:var(--topd-muted);margin-top:8px;line-height:1.6}.topd-badge{padding:2px 8px;border-radius:20px;font-size:10px;font-weight:700}.topd-badge-processing{background:rgba(82,153,224,.2);color:var(--topd-blue);border:1px solid rgba(82,153,224,.3)}.topd-badge-shipped{background:rgba(201,168,76,.15);color:var(--topd-gold);border:1px solid rgba(201,168,76,.3)}.topd-badge-completed{background:rgba(82,195,120,.15);color:var(--topd-green);border:1px solid rgba(82,195,120,.3)}.topd-badge-pending{background:rgba(224,82,82,.15);color:var(--topd-red);border:1px solid rgba(224,82,82,.3)}.topd-badge-cancelled{background:rgba(255,255,255,.07);color:var(--topd-muted);border:1px solid rgba(255,255,255,.15)}.topd-escalation{background:rgba(224,82,82,.06);border:1px solid rgba(224,82,82,.25);border-radius:12px;padding:11px;margin-top:7px;display:flex;align-items:center;gap:9px}.topd-escalation-icon{font-size:18px;flex-shrink:0}.topd-escalation-text{flex:1}.topd-escalation-text strong{display:block;color:var(--topd-red);font-size:12px;margin-bottom:3px}.topd-escalation-text span{font-size:11px;color:var(--topd-muted)}.topd-wa-btn{background:#25d366;color:#fff;border:none;padding:7px 11px;border-radius:8px;font-size:11px;font-weight:700;cursor:pointer;white-space:nowrap;font-family:inherit;transition:background .2s}.topd-wa-btn:hover{background:#1fb855}.topd-typing{display:flex;gap:4px;padding:10px 14px;background:var(--topd-dark3);border:1px solid rgba(201,168,76,.15);border-radius:14px;border-bottom-right-radius:4px;width:fit-content}.topd-typing-dot{width:6px;height:6px;background:var(--topd-gold);border-radius:50%;opacity:.45}.topd-typing-dot:nth-child(1){animation:topd-bounce 1.2s 0s infinite}.topd-typing-dot:nth-child(2){animation:topd-bounce 1.2s .2s infinite}.topd-typing-dot:nth-child(3){animation:topd-bounce 1.2s .4s infinite}@media (max-width:440px){#topd-chatbot.topd-pos-left #topd-window{left:0}}